Benefits of Integrating Social Media in Custom Web Design
Social media gives your business the power to grow bigger. Many businesses are therefore, integrating different social media tools in their websites to make it more interactive, communicative and informative as well. There are several benefits of integrating these tools in custom web design; a few of those are mentioned below.
Improves Brand Image — Let’s say that you have just started a new business and developed a website for that. Even after adopting the best of designing techniques and SEO standards, it will take time to reach its target audience, and the growth will be slow. Now, if you integrate a Twitter page or YouTube account on the web design, you can interact more and in a detailed way. Your business will easily connect with its target audience. More time you spend in these networks; more people will interact and recommend others to join. This definitely gives a boost to the brand image of your business.
Feedback and Customer Service — The purpose of website designing is not just gathering attention of the visitors, but also to make them more involved with the site. To run any business successfully, it is vital to get customers’ feedback and provide good customer service. This is possible only when you can interact with more customers in minimum time. Integrating social media in web design help you to do that perfectly. Suppose, a customer posts a negative experience about your service. With the help of social media, you can immediately reach that person and offer him right solution, before his negative remark can influence other customers and your business gets hampered.
Generate Leads — Let’s take an example that you run a restaurant, and you have implemented Twitter Search on your website. By the help of Twitter Search, you can locate people who had bad experience about restaurant service or food within twenty five miles of your restaurant. You can start a conversation with them directly and offer a better service and generate vital leads.
If you maintain YouTube or Flickr accounts in your site, you can post a video about the latest promotional offers and discounts available in your restaurant. This will attract more people than your usual customers and definitely give a boost to your business.
Generates Goodwill — Social media networks are powerful tools to generate goodwill for your brand and business. Integrating social media on your business website means you are constantly in touch with the interested prospects and increasing the scope of reaching to more people. In the process, you are getting new customers, repeating customers and more referrals. These tools help you to not just interact with people on a business level, rather more on a friendly and emotional level. You can engage into direct conversation with your prospects, learn their needs, feedbacks, queries and grievances and offer a proper solution as fast as possible. This increases the positivity of your business and hence generates goodwill.
Therefore, it is not just beneficial but an utmost necessity to integrate social media in custom web design.